Support
We’re here to help.
AscaiDevLabs support: support@acairnsapps.org
Account and billing
Manage your plan, billing and renewal from My account. For renewal cancellation and refund guidance, see /cancellation.
You can email support without signing in, even if the website or billing portal is down.
Helpful details to include
- The product name and roughly when the problem happened.
- The safe error message shown on screen.
- Which AI assistant you were using.
Do not send passwords, tokens, card details or confidential documents.
We’ve just launched
Tell us what you think.
We opened in October 2026 and we’re improving the site and tools every week. Your feedback decides what we fix and build next, and we read every message.
- Anything confusing, slow or broken, and where it happened.
- A setup step that didn’t match what you saw in ChatGPT or Claude.
- A tool, checklist or report you wish we had.
- What you used a tool for, and whether it helped.